FAQ

Frequently asked questions

Is there a subscription or monthly fee?

No — and there never will be. Every feature is free for the life of your ring.

Is Veska a medical device?

No. Veska is a wellness and lifestyle product to help you understand everyday habits like sleep, activity, and recovery. It isn't intended to diagnose, treat, cure, or prevent any condition.

How do I get the right size?

Order and we'll ship a free sizing kit first, or use our quick online guide. Wear the sizer for a day (including sleep) and pick the snug-but-comfortable fit. Wrong size? Free exchange within 30 days.

Which phones work?

iOS and Android, via the free Veska app.

How long does the battery last?

About 3–7 days per charge, then a quick top-up on the wireless case.

Can I wear it in the shower or pool?

Yes — it's water-resistant to 5ATM. Shower, wash, and swim with it on.

When will it arrive?

Ships within 1–2 business days; estimated delivery 8–14 days with tracking.

What if I don't love it?

Send it back within 30 days for a full refund.

What's the warranty?

1 year standard, extendable to 2 years with Veska Care.